TITLE

Automation Leads To Layoffs

AUTHOR(S)
Mendez-Wilson, Deborah
PUB. DATE
February 2002
SOURCE
Wireless Week;2/25/2002, Vol. 8 Issue 8, p1
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports on the decision of Sprint PCS to close its call center in Lawrence, Kansas. Layoffs of the employees of the call center; Automation of the customer services of the company; Purpose of the move.
ACCESSION #
6389811

 

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