TITLE

Success is about 'who you know'

AUTHOR(S)
Koshollek, Dave
PUB. DATE
August 2011
SOURCE
Dealernews;Aug2011, Vol. 47 Issue 8, p54
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article focuses on the importance of relationship in running a business in the U.S. powersports industry. The author states that it is essential for powersports businesses to build relationship with people who can possibly support the business. He adds that owners should also listen to their customers, which opens opportunities for the business and avoid failures.
ACCESSION #
63892478

 

Related Articles

  • April Fools' Fun.  // Dealernews;Jun2002, Vol. 38 Issue 6, p10 

    Reports the activities conducted by Erico Motorsports crew the during winter months in Denver, Colorado. Development of the dealership's service departments; Constructions of working stations; Industrial management of the company to maintain customer relationship.

  • The New Learning Strategy: Anytime, Anything, Anywhere. Slocum Jr., John W.; McGill, Michael; Lei, David T. // Organizational Dynamics;Autumn94, Vol. 23 Issue 2, p33 

    From the smallest stall in the Akihabara to electronic giants like Emerson and Sony, from the customer intimacy of Diichi to the customization of Bally, Inc., successful companies today are characterized by their strategic intent to learn, their commitment to continuous experimentation, and...

  • Beating those odds as an entrepreneur. Willax // Long Island Business News (7/1993 to 5/2009);11/26/99, Vol. 46 Issue 48, p22A 

    Answers questions about managing a business. Failure rate among small businesses; Distribution of business ownership; Importance of customer relations in business.

  • The Impact Of Relationship Satisfaction On Attributions, Emotions, And Behaviors Following Service Failure. Forrester, William R.; Maute, Manfred F. // Journal of Applied Business Research;Winter2001, Vol. 17 Issue 1, p1 

    This article investigates the processes through which relationship quality influences attributional, emotional, and behavioral responses to service failures. Results indicate that relationship quality reduces the likelihood of adverse behaviors by making blame and anger less intense. Results...

  • In With The Old. Ethington, Hal // Dealernews;Oct2001, Vol. 37 Issue 10, p64 

    Focuses on the importance of customers in the motorcycle business. Statistics on customers per month; Dependence on repeat business; Necessity of long-term relationships in motorcycle retail.

  • Dealers from hell: The bottom 100. Anderson, Eric // Dealernews;Mar1996, Vol. 32 Issue 3, p73 

    Presents reasons considered to be business failures in the motorcycle industry's dealership trade. Includes terminal hold on the parts department telephone; Cleanliness of the area; Attitude on supplies not in the store; Restocking fees; Overpromising without delivering; Working hours for the...

  • Untitled.  // Computer Weekly;9/25/2007, p57 

    The article reports on Gartner Group Inc.'s prediction of the enterprise architecture initiatives risk failure if the firm fails to demonstrate value to the business. The company reveals that by 2010, 40% of existing enterprise architecture programmes will be stopped owing to poor execution....

  • Stay on Point. Nuzzo, James // Sales & Service Excellence Essentials;Apr2009, Vol. 9 Issue 4, p5 

    The article offers advice for companies on becoming resilient to economic changes. It stresses that businesses should be managed normally amidst the economic crisis since fear of business failure could immobilize a company's operation. It emphasizes the importance of focusing on retaining...

  • Fixed the Problem? Now Repair the Relationship.  // Multichannel News;10/19/2009, Vol. 30 Issue 39, p26 

    In this article the author discusses the need to repair not only the broken services, but also the established consumer and operator relationship in cable television industry. He is critical of repairing services and relationships problems as a key factor to realize growth in the industry. He...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics