Function Alignment

Nyman, Mark
April 2011
Leadership Excellence Essentials;Apr2011, Vol. 28 Issue 4, p5
The article discusses the need for business organization functions such as human resources, finance and information technology to align the organization's goals whenever they undertake improvement programs. Five kinds of organizational misalignments are explored, which include function optimization, standardization versus customization, and accountability confusion. Several possible solutions to misalignment are presented, such as understanding what effective support looks like and determining which responses result in the greatest value.


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