TITLE

Strike at the Root

AUTHOR(S)
Faust, Mark
PUB. DATE
May 2011
SOURCE
Leadership Excellence Essentials;May2011, Vol. 28 Issue 5, p18
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
The article offers advice related to the basics of management by presenting the five questions of Peter Drucker, known as the father of modern management, and providing tips on how to answer the questions. The questions deal with identifying the mission, the customer and what they value. It is emphasized that customers should be surveyed, companies know the value they impart to clients and the findings be used to come up with a plan. A plan must also address all the good, bad and new issues and be monitored for progress and implementation.
ACCESSION #
63224628

 

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