TITLE

Ten Years of LibQual: A Study of Qualitative and Quantitative Survey Results at the University of Mississippi 2001-2010

AUTHOR(S)
Greenwood, Judy T.; Watson, Alex P.; Dennis, Melissa
PUB. DATE
July 2011
SOURCE
Journal of Academic Librarianship;Jul2011, Vol. 37 Issue 4, p312
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
This article analyzes quantitative adequacy gap scores and coded qualitative comments from LibQual surveys at the University of Mississippi from 2001 to 2010, looking for relationships between library policy changes and LibQual results and any other trends that emerged. Analysis found no relationship between changes in policy and survey results but did identify a number of trends across the survey period.
ACCESSION #
63191938

Tags: LIBRARY user satisfaction;  UNIVERSITY of Mississippi;  ASSOCIATION of Research Libraries;  ACCESS to information;  ACADEMIC libraries -- Reference services;  ACADEMIC libraries -- Collection development -- United States;  LONGITUDINAL method

 

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