The IP PBX Can It Save the Hotel Telephone Department?

Phillips, Dan
July 2002
Hospitality Upgrade;Summer2002, p1
Trade Publication
The article focuses on the significance of Internet protocol (IP) private branch exchanges (PBX) in the telecommunications department of the hotel industry in the U.S. It offers the history of the industry's telecommunication sector from 1984 to 2004. The higher caliber of technology has set and added strength in business including voicemail systems (VMS), and other technology amenities. A chart depicting a survey on telecommunication systems employed by various hotels is also presented.


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