Keeping up with the Joneses

Holm, Neil
October 2002
Hospitality Upgrade;Fall2002, p1
Trade Publication
The article offers tips on the ways to develop an effective technology strategy that aligns to the business strategy of hotel and restaurant operators. It says that purchasing technology is associated with cost, which is called total cost of ownership (TCO). It adds that each technology strategy must pass various criteria including reduce costs, increase employee productivity, and increase revenues. Moreover, a technology must be optimized to assure that it performs at its highest efficiency.


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