Making Connections

Inge, Jon
October 2002
Hospitality Upgrade;Fall2002, p1
Trade Publication
The article discusses the importance of sales tools in connecting properties and clients in the hotel industry. It states that sales tools, such as Rolodex and the Internet, have become essential to the industry in connecting providers to clients and satisfying both their needs. It says that more flexible and powerful systems and closer integration between them can make change in the sales process.


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