Buddy, Can You Spare Me Some Change?

Schubach, Michael
April 2001
Hospitality Upgrade;Spring2001, p1
Trade Publication
The article focuses on the challenges that will be faced by hotel operators in changing information technology (IT) in hospitality industry. It states that winning the hearts and minds of changelings is the most crucial step in managing the changes and 30% of a crowd is change resistant and does not understand the need to change. Meanwhile, it mentions that the hospitality industry has adopted the high-speed Internet Access (HSIA) in guestrooms.


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