The hidden cost of employee confusion about health insurance

Sweeney, Shana
July 2011
Employee Benefit News;Jul2011, Vol. 25 Issue 9, p11
The article offers the author's insights on the employees' confusion over health insurance plan. The author says that an employee must understand health insurance as well as the readability score of the materials they provide to employees. She mentions the tips offered by the U.S. Department of Health and Human Services (HHS) to improve the employers' health literacy materials for employees including provision of training, the use of plain language, and employees' involvement in communications.


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