TITLE

Performance Measures and Democracy: Information Effects on Citizens in Field and Laboratory Experiments

AUTHOR(S)
James, Oliver
PUB. DATE
July 2011
SOURCE
Journal of Public Administration Research & Theory;Jul2011, Vol. 21 Issue 3, p399
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article reports that published information giving a summary assessment about the relative overall performance of bodies responsible for public services offers a potential information cue for citizens. Increase in publicly available information about the performance of public services and about bodies providing those services is described as part of the new public management wave of reform, which has swept Great Britain. Research suggests that information are simply to be neutrally received, processed, and acted on by citizens.
ACCESSION #
62291450

 

Related Articles

  • Debate: Public service motivation, citizens and leadership roles. Parker, Steven // Public Money & Management;Sep2015, Vol. 35 Issue 5, p330 

    The article discusses the relationship between public service motivation (PSM) and citizen co-production. Topics discussed include citizens and leadership roles in public service administration, policy making and development, and issues concerning governance, professionalism, emotions, and...

  • THE PUBLIC ADMINISTRATOR AS COLLABORATIVE CITIZEN: THREE CONCEPTIONS. SMITH, NEALE // Public Administration Quarterly;Summer2010, Vol. 34 Issue 1, p238 

    Efforts are regularly made to seek public engagement in government decisions. A new role for public servants is thus demanded: working collaboratively with citizens to democratize administration. Theorists have explored several philosophical wellsprings that could ground arguments for such a...

  • Public service motivation and organizational citizenship. Koumenta, Maria // Public Money & Management;Sep2015, Vol. 35 Issue 5, p341 

    This paper investigates the relationship between public service motivation (PSM) and employee performance by adopting a notion of performance which incorporates extra-role behaviours, such as the propensity to engage in unpaid overtime, organizational citizenship behaviours, absenteeism and...

  • Los mecanismos de democracia directa como procedimientos institucionales de participación ciudadana en Argentina. GUILLERMO GARCÍA, JOSÉ // Revista Mexicana de Ciencias Politicas y Sociales;ene-abr2009, Vol. 51 Issue 205, p77 

    The incorporation of the popular legislative initiative, the revocation of the mandate and the referendum in municipal legislations of almost all of the Latin American countries are examples of change to access the system that offer new channels for the people to manifest their demands and...

  • 5 ways that mobile IDs will improve how governments and citizens interact.  // American City & County Exclusive Insight;1/3/2017, p1 

    The article list the benefit of mobile identification that are government-issued identification credential that is securely provisioned on to a citizen's smartphone including improved security, improved efficiency, and improved privacy.

  • Influencing bureaucracy? A research note on implications of measuring participation... Campbell, Heather E. // Journal of Public Administration Research & Theory;Jul95, Vol. 5 Issue 3, p319 

    Reviews the findings of empirical studies regarding the effects of grassroots and proxy advocacy for public utility regulation. Citizen participation in bureaucratic decision making; Measures of actual interventions in telephone rate cases; Comparison of index data with actual interventions.

  • THE VOTE.  // America;7/30/1938, Vol. 59 Issue 17, p397 

    The article reflects on the impact of vote in having a good government. It believes that the dispute of the students will never be authoritatively settled, but all good citizens will agree that whether the vote is right or a concession, it should always be exercised. It notes that good...

  • Back constitutional convention to reclaim state government. Lane, Marc J. // Crain's Chicago Business;4/28/2008, Vol. 31 Issue 17, p22 

    The article presents the author's comment on the right of voters to oust unaccountable officeholders if they back a constitutional convention referendum. Earlier, the Illinois House, decisively voted to give citizens the power to remove corrupt public officials. However, the author says that a...

  • 311: THE FIRST STEP IN CITIZEN ENGAGEMENT. Phelan, Anne // Public Management (00333611);Dec2010, Vol. 92 Issue 11, p26 

    The article discusses the integration of constituent relationship management (CRM) which focuses on three cities including Cupertino, California, Philadelphia, Pennsylvania, and Savannah, Georgia. It cites that local government managers may use citizen engagement programs to address challenging...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics