ED revamp: Team approach to care reduces errors, boosts patient and clinician satisfaction

July 2011
ED Management;Jul2011, Vol. 23 Issue 7, p78
The article reflects on the changes made in the emergency department (ED) at Saint Vincent's Medical Center in Bridgeport, Cincinnati. According to associate chairman Frank Illuzzi, the hospital administrators taught them on how to overhaul the ED into a more reliable and safe place for patients. It notes that the approach adopted by the center focused on reducing errors and improving patient and clinician satisfaction.


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