TITLE

Living with offshoring: The impact of offshoring on the evolution of organizational configurations

AUTHOR(S)
Lampel, Joseph; Bhalla, Ajay
PUB. DATE
July 2011
SOURCE
Journal of World Business;Jul2011, Vol. 46 Issue 3, p346
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Abstract: Offshoring allows firms to pursue greater flexibility at lower costs, but it also presents major structural and managerial challenges. Adopting the activity configuration perspective, we argue that offshoring creates tensions between benefits to the competitive position of the firm, and potential disruption to the cohesion and consistency of the organization''s internal activity configuration. We further argue that both benefits and risks increase as organizations move from offshoring low to offshoring high value-creating activities, and as they seek tight as opposed to loose couplings among offshored and onshored value-creating activities. Our research site is the UK operations of Tiscali, a European telecommunications firm. We examine how Tiscali uses offshoring as it grows and expands its service offerings from single, to double, and then triple play, and also analyze how Tiscali addresses the ensuing disruption to its activity configuration. We conclude with implications of our study to future research on offshoring.
ACCESSION #
61177987

 

Related Articles

  • New Product Launch Strategy for Network Effects Products. Yikuan Lee; O'Connor, Gina Colarelli // Journal of the Academy of Marketing Science;Summer2003, Vol. 31 Issue 3, p241 

    In recent years, there has been a growing interest in the link between launch strategy decisions and new product performance. Much of that research focuses on investigating successful launch strategies for innovative, high-technology products. With the rapid growth of information technology as...

  • FATORES PROMOTORES E INIBIDORES AO USO DE SISTEMAS DE INFORMAÇÃO EM ÓRGÃOS PÚBLICOS. Nascimento, Ademir Macedo; Melo Silva Luft, Maria Conceição // Revista Brasileira de Administração Científica;ago2012, Vol. 3 Issue 2, p71 

    This study aimed to examine the promoters and inhibitors factors for the use of information systems in two state departments of Sergipe Government. Initially the promoters and inhibitors factors for use of information systems were summarized and subsequently the role of information systems in...

  • Tiscali adds professional-level video production tool to portal.  // New Media Age;1/19/2006, p10 

    This article reports on the decision of Tiscali to add the Clip Load Edit Share (Clesh) professional television production editing technology to its portal, as of January 2006. It discusses the deal reached by Tiscali with video content provider Simply Stream TV and video streaming and editing...

  • Tiscali tests out bundled offer in telecoms assault.  // Marketing (00253650);6/13/2002, p4 

    Reports the development of a bundled internet access and a fixed-line telephone product by internet service provider Tiscali in Great Britain.

  • THE DUALITY OF TECHNOLOGY: RETHINKING THE CONCEPT OF TECHNOLOGY IN ORGANIZATIONS. Orlikowski, Wanda J. // Organization Science;Aug92, Vol. 3 Issue 3, p398 

    This paper develops a new theoretical model with which to examine the interaction between technology and organizations. Early research studies assumed technology to be an objective, external force that would have deterministic impacts on organizational properties such as structure. Later...

  • Services Offshoring and Its Strategic Effects on Value Chains. Gião, Paulo Roberto; de Miranda Oliveira Júnior, Moacir; de Vasconcellos, Eduardo Pinheiro Gondim // BAR - Brazilian Administration Review;Jul2008, Vol. 5 Issue 3, p193 

    This article's main objective is to examine some known management theories under the offshoring point of view. It detaches some factors in existing theories and how they can be at risk in an increasing offshoring of services processes. In the absence of more systematic studies about the effects...

  • Report helps IT industry ride the offshoring waves.  // ITNOW;Jul2006, Vol. 48 Issue 4, p4 

    The article deals with the report "Embracing the Challenge, Exploiting the Opportunities: Building a World Class IT Profession in the Era of Global Sourcing" from the British Computer Society (BCS). The report contain an action plan on how the society can help the information technology...

  • OUTSOURCING REVISITED. BURTON, TERENCE T. // Industrial Engineer: IE;May2013, Vol. 45 Issue 5, p34 

    The article discusses 10 ways to analyze the changing paradigm of outsourcing, which is the transfer of U.S. jobs to developing countries. The author argues that many of the assumptions behind the initial decisions to outsource were incomplete, have changed, or yielded unpredictable results,...

  • Personal Information Systems for Strategic Scanning in Turbulent Environments: Can the CEO Go On-Line? El Sawy, Omar A. // MIS Quarterly;Mar85, Vol. 9 Issue 1, p53 

    As the business environment becomes more complex and dynamic, it becomes increasingly vital for top executives to scan the information environment to identity strategic threats and opportunities. This article seeks to understand the strategic scanning behaviors of top executives in order to...

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics