TITLE

Volkswagen proposes optional dealer standards

AUTHOR(S)
Kisiel, Ralph
PUB. DATE
January 2002
SOURCE
Automotive News;1/14/2002, Vol. 76 Issue 5966, p47
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Reports the development of a voluntary set of standards for dealers of Volkswagen of America Inc. Efforts in improving customer shopping and ownership experience; Impact of the standards on the customer base of the company; Components of the standards.
ACCESSION #
6102062

 

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