TITLE

SATISFACTION snapshot

PUB. DATE
March 2011
SOURCE
Day Surgery Australia;Mar2011, Vol. 10 Issue 1, p20
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article discusses the need of day surgery centres to of improve services for patients to remain competitive in the surgery market. It suggests centers to render a high-quality care and service experience for patients. It presents an overview of best practice principles to be established in the day surgery setting which includes setting the standard, understanding patient expectations, and managing waiting time.
ACCESSION #
60793925

 

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