Face-to-face meetings still important enrollment tool

April 2011
Employee Benefit News;Apr2011, Vol. 25 Issue 5, p18
The article reports on the findings of a survey by Towers Watson & Co. regarding the open employee benefit plan enrollment in 2010. The survey has found that more employers relied on electronic mail communication for educating workers on benefits options during the 2010 enrollment season. The percentage of employers holding group sessions with workers increased from 53% in 2009 to 60% in 2010. About 9% of employees reported using paper-based enrollment in 2010.


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