Patient Satisfaction: DrScore's Three Simple Solutions for Improving Customer Service

April 2011
Biomedical Market Newsletter;4/30/2011, p768
The article offers tips from DrScore.com for physicians on how to improve customer service and satisfaction. It advises physicians to look into their operations and find out if patients are being schedule close together to avoid patients from waiting too long. It suggests physicians to spend enough time with each patient to make them feel satisfied during consultations. Furthermore, it recommends physicians to be caring and friendly in dealing with patients.


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