Sarachek, Bernard
September 1964
Journal of Business Communication;Fall64, Vol. 2 Issue 1, p11
Academic Journal
The article discusses the assumption that effective management depends on the free and honest flow of information between all interested parties. The author contends that honest communication may thwart cooperation in cases of conflict where honest disclosure of information merely reveals the conflict more clearly. The successful communicator knows how much information and intent to communicate to others. The structure of messages, including emotion-laden words, information content and hidden meanings, is discussed.


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