Hiring the best workers pays off

Maddox, Alice
January 2002
Automotive News;1/28/2002, Vol. 76 Issue 5968, p68
Trade Publication
Reports on the secret to the success of American Ford car dealership owner Ben Frothingham in Bloomington, Minnesota. Advantages of the location of the dealership; Provision of training and tools for employees to better assist customers; Importance of setting a good example.


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