Believe it or not, service techs can sell

Fey, Carol
April 2011
Contractor Magazine;Apr2011, Vol. 58 Issue 4, p48
Trade Publication
The article focuses on the capacity of service technicians in doing technical sales. It mentions that such technicians can be an effective salesperson by helping customers find a choice of new products and services, giving them more of what they want other than just repairing the old equipment. By listening and making recommendations to customers, and solving technical problems, it notes that such technicians can be considered as good salesperson.


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