From Numbers to Value: Challenges in Telling the Whole Story of Library User Experience

Schrader, Alvin M.
April 2011
Feliciter;2011, Vol. 57 Issue 2, p74
The article focuses on the use of a better statistical method to evaluate the value of library visits by patrons in Canada. It notes that statistical methods should also focus on documenting the behavior of library users. It mentions the disadvantages of reductionism in traditional statistical methods.


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