Required Reading

Bossert, Phil
April 2011
Hospitality Upgrade;Spring2011, p58
Trade Publication
The article offers information on web sites including http://bit.ly/hdEp1G which tackles the deline of kiosks, http://bit.ly/hXX5Xv which tackles reasons for companies to hesitate measuring social media, and http://bit.ly/hyt0ZD which tackles leadership on information technology (IT).


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