Add value to your organization with good communication skills

Reddick, Ellen
April 2011
Enterprise/Salt Lake City;4/4/2011, Vol. 40 Issue 37, p14
The author discusses how managers can promote good and effective business communication by recognizing the employees' verbal communication styles. She explains the basics of verbal communication, the three methods of delivering verbal communication, and the difference of business communication from communication in general. She also cites the practical applications of business communication which include business handshake, body language, business writing, and telephone etiquette.


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