TITLE

SOME PSYCHOLOGICAL ASPECTS OF BUSINESS LETTER WRITING

AUTHOR(S)
Boyd, W.P.
PUB. DATE
September 1963
SOURCE
Journal of Business Communication;Fall63, Vol. 1 Issue 1, p37
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
This article examines the psychological aspects of business letter writing. The growth of the business letter as an item of major financial and operating importance is significant among all industrial and business developments. Most business correspondence textbooks devote large amounts of space to business letters. Several steps to a sale which salesmen should follow are listed. The basic differences between sales letters and advertisements are listed. The author notes that several factors affect the writing of collection letters and adjustment letters. Formal announcements of the status of delinquent accounts and histories of previous collection efforts do not qualify as attention-compelling devices.
ACCESSION #
5995657

 

Related Articles

  • "Sir, This Will Never Do": Model Dunning Letters, 1592-1873. Locker, Kitty O. // Journal of Business Communication;Spring85, Vol. 22 Issue 2, p39 

    The article investigates the characteristics of "dunning" letters. Dunning letters are divided into three categories: apologetic, vituperative, and businesslike. Apologetic letters are reluctant to ask for repayment and offer excuses for doing so. They generally imply that the debtor is doing...

  • A RATIONALE FOR THE USE OF COMMON BUSINESS-LETTER EXPRESSIONS. Janis, J. Harold // Journal of Business Communication;Fall66, Vol. 4 Issue 1, p3 

    The article discusses the use of stock words and phrases in business letters and provides a rationale for this type of business English. The following factors contributing to the use of stock phrases in business letters: business letter writing is highly repetitive; using stock phrases increases...

  • How to… produce powerful business writing.  // Contract Journal;8/3/2005, Vol. 429 Issue 6536, p55 

    Presents tips on writing an effective business correspondence. Compilation of facts and information needed to write communication; Strategies to catch the reader's interest; Ways to keep the consistency of the letter; Recommended format of the writing.

  • How to write a decent business letter. Heslop, Carla // NZ Business;Aug2007, Vol. 21 Issue 7, p30 

    The article provides pointers for writing professional business letters. One common mistake people make in writing business letters is not using grammar and spell-check on their word processor. The author recommends including a friendly opening statement that sets the tone and introduces the...

  • Choose The Appropriate Business Letter Style For Maximum Impact. Duncan, Julie // Sales Leader;May2007, Vol. 13 Issue 3, p4 

    The article focuses on the basic styles for writing business letters using Microsoft Word. In Block style, every line begins at the left margin. According to the article, it is the most formal of the three styles. Modified Block style is the same as Block style except for the date, sender's...

  • Have Pen--Now Write. Proffitt, Steve // Maine Antique Digest;Apr2008, Vol. 36 Issue 4, p1 

    The article discusses the five reasons why letter writing remains an important tool for businesspeople including auctioneers and dealers. It is said that the nature of a letter allows the writer the medium and space to communicate clearly and fully a message. A letter has the ability to speak to...

  • Looking Good on Paper. Gunn, Deborah // OfficePro;Mar2004, Vol. 64 Issue 2, p10 

    Focuses on the factors that need to be considered in creating a positive impression in a written correspondence. Style and format of a correspondence; Quality and proofing; Relevance of identifying marks at either the beginning or the end of a correspondence.

  • Under the influence.  // Credit Management;Jun2004, p32 

    There are many reasons to write letters. If a customer is upset, the letter is intended to win back goodwill as well as explain why the mistake occurred. Technical data in a sales letter may be important, but it is the benefits that encourage spending. Terms and conditions may not have any...

  • Write it the Right Way. Konior, Jeannette M. // Hudson Valley Business Journal;1/12/2009, Vol. 19 Issue 2, p9 

    In this article the author discusses the inverted pyramid style of writing wherein the most important idea, the thesis, is mentioned first and followed by more specific details in sequential order. This style may apply to personal conversations, college and business correspondence. The author...

Share

Read the Article

Courtesy of NEW JERSEY STATE LIBRARY

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics