The Coming Age of the Patient Navigator

April 2011
HealthLeaders Magazine;Apr2011, Vol. 14 Issue 4, p54
The article looks at the increasing popularity of case managers or patient navigators among healthcare systems in the U.S. The goal of appointing case managers is to ensure that there are no gaps in health care. According to registered nurse and embedded care coordinator Jenniver Farlow, her job entails identifying barriers to care. Having a patient navigator is said to be integral in light of the cuts in reimbursement for higher rates of admissions and readmissions facing hospitals and doctors.


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