TITLE

Stepping up as business picks up

AUTHOR(S)
Sauer, Bruce
PUB. DATE
March 2011
SOURCE
Trailer / Body Builders;Mar2011, Vol. 52 Issue 5, p4
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article presents highlights of the "What Your Customers Really Want" session at the 2011 National Truck Equipment Association (NTEA) Work Truck Show, which was based on the NTEA survey of small and large truck fleet managers. It notes that large fleets considered truck dealers as their primary contact for truck and truck-mounted equipment purchases in 2006, 53 percent of the time. It also mentions that job stress has increased over the past three years, according to 80 percent of the respondents.
ACCESSION #
59755852

 

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