TITLE

Going After the Rich

AUTHOR(S)
Koller, Lynn
PUB. DATE
January 2002
SOURCE
Bank Technology News;Jan2002, Vol. 15 Issue 1, p21
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Presents cases which show how banks in the United States fail to accommodate the technical needs of wealthy individuals. Inclusion of the failure to present electronic bill payment in a way that alleviates concerns about security and trust; Banks' lackadaisical attitude toward client service; Disconnect between the high-net-worth group and branch bank people.
ACCESSION #
5966192

 

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