TITLE

THE HUMAN FACTOR

AUTHOR(S)
Rountree, David
PUB. DATE
January 2002
SOURCE
Bank Technology News;Jan2002, Vol. 15 Issue 1, p1
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Discusses the effects of financial information technology (IT) on bankers and customers in the United States. Ways in which the convenience fueled by the Internet could undermine customer relationship; How customer and employee access to products, services and systems change the security environment in which financial institutions operate; Security risks created by online banking. INSET: BVS Performance Systems.
ACCESSION #
5966129

 

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