Filippas, Dionyssios; Walker, A. M.
January 1999
Book of Papers, National Technical Conference of AATCC;1999, p58
Conference Proceeding
The article discusses the importance of supply chain management to business organisations in the search for competitive advantage. Supply chain management is defined as the rationalisation of the progress of materials through the various stages of processing and distribution with the related exchange of information. Its scope includes the path of raw materials that come from, the path taken by fibre through the manufacturing process and the manner in which they distributed. In an effort to identify customers' service requirements, companies have focused on a three-stage process that includes the identification of the service components, establishment of the relative importance of the components and matching of customers with service objectives.


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