TITLE

Evolution not revolution

AUTHOR(S)
Burden, Mike; Laker, Simon
PUB. DATE
March 2011
SOURCE
Railway Gazette International;Mar2011, Vol. 167 Issue 3, p57
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
The article discusses the viability of open payment systems at train stations throughout Europe as of March 2011. It states that the move from operator-based ticketing systems to automatic ones, such as smart cards, have allowed operators to cut costs and hasten gate entry, especially during peak hours. It claims they also improve security and allow the collection of information on passengers in order to craft products for them. It reports that other payment options should still be allowed for poorer customers, however, and cites other options available.
ACCESSION #
59413178

 

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