Evolution not revolution

Burden, Mike; Laker, Simon
March 2011
Railway Gazette International;Mar2011, Vol. 167 Issue 3, p57
Trade Publication
The article discusses the viability of open payment systems at train stations throughout Europe as of March 2011. It states that the move from operator-based ticketing systems to automatic ones, such as smart cards, have allowed operators to cut costs and hasten gate entry, especially during peak hours. It claims they also improve security and allow the collection of information on passengers in order to craft products for them. It reports that other payment options should still be allowed for poorer customers, however, and cites other options available.


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