Level Jr., Dale A.
September 1972
Journal of Business Communication;Fall72, Vol. 10 Issue 1, p19
Academic Journal
This study asked seventy-two first-line supervisors which communication mode (written only, oral only, oral followed by written, written followed by oral) was most effective and which was least effective in ten common situations. The implication of the results is that a combination method might be appropriate for any of the ten situations.


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