COMMUNICATION: A View from the Inside of Business

Belohlov, James A.; Popp, Paul O.; Porte, Michael S.
July 1974
Journal of Business Communication;Summer74, Vol. 11 Issue 4, p53
Academic Journal
The article discusses the results of a survey on the attitude of personnel officers concerning the importance of communication skills in employees and the need for business communication courses. The survey found that communication skills were rated of extreme importance by executives of large organizations, some believing it to be the single most important function in the management of personnel. Managers expect proficiency in all aspects of communication, including oral, written and non-verbal, from employees who have taken graduate-level communications courses.


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