TITLE

Nurses' Widespread Job Dissatisfaction, Burnout, And Frustration With Health Benefits Signal Problems For Patient Care

AUTHOR(S)
McHugh, Matthew D.; Kutney-Lee, Ann; Cimiotti, Jeannie P.; Sloane, Douglas M.; Aiken, Linda H.
PUB. DATE
February 2011
SOURCE
Health Affairs;Feb2011, Vol. 30 Issue 2, p202
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Job dissatisfaction among nurses contributes to costly labor disputes, turnover, and risk to patients. Examining survey data from 95,499 nurses, we found much higher job dissatisfaction and burnout among nurses who were directly caring for patients in hospitals and nursing homes than among nurses working in other jobs or settings, such as the pharmaceutical industry. Strikingly, nurses are particularly dissatisfied with their health benefits, which highlights the need for a benefits review to make nurses' benefits more comparable to those of other white-collar employees. Patient satisfaction levels are lower in hospitals with more nurses who are dissatisfied or burned out--a finding that signals problems with quality of care. Improving nurses' working conditions may improve both nurses' and patients' satisfaction as well as the quality of care.
ACCESSION #
59314471

Tags: ANALYSIS of variance;  BURNOUT (Psychology);  CORRELATION (Statistics);  HEALTH facilities;  INSURANCE;  JOB satisfaction;  LABOR turnover;  MEDICAL care -- Quality control;  NURSE & patient;  NURSES;  PATIENT satisfaction;  PATIENTS -- Safety measures;  RESEARCH -- Finance;  SURVEYS;  WORK environment;  OCCUPATIONAL roles;  SECONDARY analysis

 

Related Articles

Share

Read the Article

Courtesy of VIRGINIA BEACH PUBLIC LIBRARY AND SYSTEM

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics