How HR made a difference

February 2011
People Management;2/10/2011, p31
The article focuses on the programme by the British National Health Service (NHS) Strategic Health Authority that has enhanced the organisational development services of the Royal Bolton Hospital in Bolton, England. NHS collaborated with the Institute for Employment Studies in 2008 to devise a global-standard human resource (HR) department that has six factors including people management aid, business integration and proactive leadership. The results of the study have improved in 2010 because of peer reviews and Keep, Introduce, Develop, Stop initiative.


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