Comcast Hits Data Snafus

Brown, Karen; Hogan, Monica
January 2002
Multichannel News;1/7/2002, Vol. 23 Issue 1, p46
Focuses on the impact of the transfer of Excite@Home Corp. customers to an in-house cable modem service on Comcast Corp. Closure of Excite@Home network; Complaints on inadequate customer service; Transfer of 800,000 customer to its own data network.


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