TITLE

Effects of Differences in Superior and Subordinate Perceptions of Superiors' Communication Practices

AUTHOR(S)
Schnake, Mel E.; Dumler, Michael P.; Cochran Jr., Daniel S.; Barnett, Timothy R.
PUB. DATE
January 1990
SOURCE
Journal of Business Communication;Winter90, Vol. 27 Issue 1, p37
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
This article examines a number of superior-subordinate relationships in a large organization to determine the degree of perceptual congruence/incongruence about the superior's communication practices. Superior-subordinate communication is very important to an organization's overall communication effectiveness. Although the lack of perceptual congruence between superiors and subordinates concerning various issues which affect their relationship is probably due largely to communication problems in the dyad, only a few studies have directly addressed the perceptual congruence between superiors and subordinates. One immediate conclusion of this study is that the managers in the sample perceived themselves to be much more adequate in communication than did their own subordinates.
ACCESSION #
5761707

 

Related Articles

  • Unraveling the Meaning of Managerial Communication: A Conceptual Explication and Model for Guiding Future Research. Henderson, Linda S. // Academy of Management Best Papers Proceedings;1986, p219 

    A model is presented that challenges existing research explanations of managerial communication. The current literature is examined and reformulated within a model that develops: (1) the interfactional/ relational nature of managerial communication; (2) how it influences the attainment of work...

  • Perceived Supervisor Communication Competence and Supervisor Satisfaction as a Function of Quality Circle Participation. Berman, Stuart J.; Hellweg, Susan A. // Journal of Business Communication;Spring89, Vol. 26 Issue 2, p103 

    The present study investigated the relationship between perceptions of supervisor communicator competence and supervisor satisfaction as a result of quality circle involvement. A total of 104 quality circle participants comprising 12 qualify circles at a large defense contractor in a west coast...

  • STUDYING INTERPERSONAL COMMUNICATION IN ORGANIZATIONS: A LEADERSHIP APPLICATION. Penley, Larry E.; Hawkins, Brian // Academy of Management Journal;Jun85, Vol. 28 Issue 2, p309 

    Five content- and behavior-oriented scales were developed to measure interpersonal communication between supervisors and subordinates. The relationship between the five scales and two leadership dimensions, initiating structure and showing consideration, was then evaluated. The results emphasize...

  • Why Employees Speak to Coworkers and Bosses: Motives, Gender, and Organizational Satisfaction. Anderson, Carolyn M.; Martin, Matthew M. // Journal of Business Communication;Jul95, Vol. 32 Issue 3, p249 

    Research identifies pleasure, affection, escape, relaxation, control, and inclusion as motives explaining why people communicate interpersonally. These motives are examined, along with a duty motive, in organizational relationships. Investigated are employees' motives for communicating with...

  • DIFFERENCE BETWEEN MANAGERS AND SUBORDINATES IN THEIR PERCEPTION OF OPINION LEADERS. Peterson, Brent D. // Journal of Business Communication;Fall72, Vol. 10 Issue 1, p27 

    This study identifies opinion leaders in the areas of Task, Organizational Scuttle-butt, and Personal Guidance, and determines how managers in the organization rated or perceived these opinion leaders as compared to how subordinates in the organization perceived them.

  • What Do Employees Want? Pollock, Ted // Products Finishing;Aug2004, Vol. 68 Issue 11, p10 

    Reports that a survey of workers confirm the importance of communications between supervisors and employees. Share more information with employees; Conduct better appraisal interviews; Give praise as well as criticism; Be available; Fraternize with all employees; Influence of supervisors'...

  • Failures in Upward Communication in Organizations: Three Possible Culprits. Roberts, Karlene H.; O'Reilly III, Charles A. // Academy of Management Journal;Jun74, Vol. 17 Issue 2, p205 

    The impact of trust in the superior, perceived influence of the superior, and mobility aspirations of subordinates on upward communication behavior was examined. While the importance of trust as a facilitator of open information exchange was supported, this was less true of influence of the...

  • The Development of an Audit Tool and Technique for Measuring Communications Effectiveness in a Firm. BALYEAT, RALPH E. // Academy of Management Proceedings (00650668);1962, p83 

    The article discusses a research project which develops an auditing tool and technique for measuring the effectiveness of communication within a firm. The use of this project is demonstrated within a study of four selected business enterprises. The study charts similarities between the firms in...

  • PERCEPTIONS OF THE GRAPEVINE: Its Value and Influence. Newstrom, John W.; Monczka, Robert E.; Reif, William E. // Journal of Business Communication;Spring74, Vol. 11 Issue 3, p12 

    The authors applied the semantic differential technique to measure managerial and white-collar employee perceptions of the grapevine. In general, the grapevine was viewed as an influential, but negative factor in the informal organization. Managers now have available to them methodologies for...

Share

Read the Article

Courtesy of THE LIBRARY OF VIRGINIA

Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics