Good Impressions

Farrell, Kimberly A.
January 2011
Pharmaceutical Representative;Jan2011, Vol. 41 Issue 1, p21
The article offers suggestions on how pharmaceutical representatives accept feedback from managers. The author suggests that one must be prepared for receiving feedback through active listening, understanding behavior patterns, and setting appropriate time for responding the feedback. Moreover, it stresses that one should learn how to respond with positive feedback as part of the managers motivation in sales force and performance.


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