Adams, John
January 2011
Bank Technology News;Jan2011, Vol. 24 Issue 1, p19
Trade Publication
The article focuses on the forecasts regarding information technology (IT) spending in banks for 2011 in the U.S. It notes that mobile, social media and personal financial management (PFM) will be of the particular interests that make customer service more efficient for banks and easier to access for consumers. Moreover, there will be a domination of SaaS, virtualization and cloud computing in internal projects as a means to respond immediately to security, economic and regulatory developments.


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