TITLE

TALKING THE TALK

AUTHOR(S)
Newell, Amy
PUB. DATE
December 2001
SOURCE
Bank Technology News;Dec2001, Vol. 14 Issue 12, p44
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Comments on the speech-enabled technology of the banking industry. Classification of natural speech recognition; Opinion on the touch-tone Interactive Voice Response systems; Factors affecting speech application. INSETS: A LASTING IMPRESSION;HONESTLY SPEAKING.
ACCESSION #
5721836

 

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