Satisfaction data zeros in on areas to improve: Low scores could affect future reimbursement

December 2010
Patient Education Management;Dec2010, Vol. 17 Issue 12, p136
Academic Journal
The article reports on the statement of Quint Studer, chief executive officer (CEO) of Studer Group healthcare consulting firm in Florida that failure to use the patient satisfaction data in the development process may reduce the chance to improve patient care.


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