TITLE

Demystifying ISO 9001: 2000

AUTHOR(S)
Ketola, Jeanne; Roberts, Kathy
PUB. DATE
October 2001
SOURCE
Quality Progress;Oct2001, Vol. 34 Issue 10, p44
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
Part II. Focuses on the provision of resources, Section 6.3 on infrastructure and Section 6.4 on work environment. Definition of resources; Continual improvement and customer satisfaction enhancement; Infrastructure and work environment; Resource requirements for the work environment.
ACCESSION #
5657480

 

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