Employee Voice: A Human Resource Management Perspective

McCabe, Douglas M.; Lewin, David
March 1992
California Management Review;Spring92, Vol. 34 Issue 3, p112
Academic Journal
The article presents a human resource management perspective on employee voice. The author feels that the managements of nonunion businesses need to recognize the necessity of employee voice. Two elements of employee voice are discussed: The expression by employees to management of their complaints in a work-related context (particularly for complaints that are serious enough to warrant the filing of formal grievances), and the participation of employees in the decision-making processes of business organizations (often referred to as "participative management"). Participative management works on the underlying concept that employees possess sufficient ability, skill, knowledge and interest to participate in business decisions.


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