TITLE

Take advantage of a problem

PUB. DATE
November 2001
SOURCE
Cabinet Maker;11/23/2001, Issue 5264, p9
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Focuses on the significance of consumer complaints on success of a business. Considerations in complaint management; Determinant for product improvement; Importance of recording complaints.
ACCESSION #
5583731

 

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