Public Service Ethos: Developing a Generic Measure

Rayner, Julie; Williams, Helen M.; Lawton, Alan; Allinson, Christopher W.
January 2011
Journal of Public Administration Research & Theory;Jan2011, Vol. 21 Issue 1, p27
Academic Journal
The article presents a study on the allegiance of professionals to public service ethos in public administration. It discusses three frameworks including public service belief, public service practice, and public interest. The values considered in the delivery of public services include commitment, accountability, integrity, impartiality, and organizational citizenship behavior. It concludes that the key aim of the study is to change the theory concerning public service ethos into a measurement tool, the confirmatory factor analysis (CFA).


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