TITLE

Public Service Ethos: Developing a Generic Measure

AUTHOR(S)
Rayner, Julie; Williams, Helen M.; Lawton, Alan; Allinson, Christopher W.
PUB. DATE
January 2011
SOURCE
Journal of Public Administration Research & Theory;Jan2011, Vol. 21 Issue 1, p27
SOURCE TYPE
Academic Journal
DOC. TYPE
Article
ABSTRACT
The article presents a study on the allegiance of professionals to public service ethos in public administration. It discusses three frameworks including public service belief, public service practice, and public interest. The values considered in the delivery of public services include commitment, accountability, integrity, impartiality, and organizational citizenship behavior. It concludes that the key aim of the study is to change the theory concerning public service ethos into a measurement tool, the confirmatory factor analysis (CFA).
ACCESSION #
55776439

 

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