A better toolbox

Douglas, Merrill
November 2010
Urgent Communications;Nov2010, Vol. 28 Issue 11, p14
Trade Publication
The article discusses improvements in the systems and equipment being used by the emergency telecommunications industry in the U.S. Although several enhancements in the public-safety answering points (PSAP) workstations have already been added, further evolution is required in implementing the proposed next-generation 911 (NG-911) technology. Remarks from Wanda McCarley of the Tarrant County, Texas 911 District regarding the computer-based call-taking system of PSAP workstations are provided.


Related Articles

  • A better toolbox. Douglas, Merrill // American City & County;Jan2011, Vol. 126 Issue 1, p30 

    The article discloses innovations within emergency systems at public safety answering points (PSAPs) all over the U.S. According to Tarrant County, Texas, 911 District operations group manager Wanda McCarley tells that the main feature of PSAP workstations is the computer-based call-taking...

  • A long time coming. JACKSON, DONNY // Urgent Communications;Jun2011, Vol. 29 Issue 6, p28 

    The article discusses issues and challenges concerning the migration of 911 systems to Internet Protocol (IP) platform. Observers note that standards, operational impacts, funding have delayed the adoption of new generation 911 (NG-911) systems. It cites that most 911 vendors are disappointed...

  • State of Washington identifies need for 911 communications upgrade. Quackenbush, Jim // Urgent Communications Exclusive Insight;5/29/2012, p3 

    The article reports that the state of Washington has recognized the need to upgrade 911 emergency communications. It is noted that many in the public-safety community believes that shifting to next-generation 911 (NG-911) architecture should be considered in the future. It is said that the state...

  • Columbia call center deploys Smart911 system.  // Urgent Communications Exclusive Insight;8/16/2011, p4 

    The article reports on the deployment of a Smart911 system in the Public Safety Joint Communications Center in Columbia and Boone County in Missouri in 2011. It says that the said system was purchased from Massachusetts-based Rave Mobile Safety for $25,000. It notes that through the technology,...

  • You can't fix stupid — but you can punish it. Bischoff, Glenn // Urgent Communications Exclusive Insight;10/5/2011, p4 

    The article discusses the author's insight on the improper usage of the 911 system in the U.S. He cites cases on the improper usage of 911 system by people calling in situations that are not truly emergencies. The author posts query what should be done about this problem, despite of so much...

  • Congress should recognize that FCC cost study on NG-911 only a first step. Jackson, Donny // Urgent Communications Exclusive Insight;10/11/2011, p6 

    The article discusses the author's insight on a cost study issued by the U.S. Federal Communications Commission (FCC). He states that the cost study is associated with making the transition from the legacy 911 networks to a next-generation 911 (NG-911) system. The author relates that the NG-911...

  • Durham center takes a key step in 911 texting. Jackson, Donny // Urgent Communications Exclusive Insight;8/31/2011, p1 

    The article reports on the launch of a six-month trial for 911 communications systems in Durham County, North Carolina in 2011. It says that Verizon Wireless participated the said activity to allow residents in the county to inform the Durham Emergency Communications Center during emergency...

  • Discovery zone. Quackenbush, Jim // Urgent Communications;Jul2012, Vol. 30 Issue 7, p14 

    The article discusses Washington State's upgrading of its 911 network to Internet Protocol (IP)-based, next-generation architecture. It explains that the move was important for the state being large and geographically diverse with a total of 69 public safety answering points (PSAP). The article...

  • A hybrid approach. Jackson, Donny // Urgent Communications;Jul2012, Vol. 30 Issue 7, p42 

    The article discusses how the combination of assisted Global Positioning System (GPS) and Uplink-Time Difference of Arrival (U-TDOA) technologies can improve public safety or emergency communications. It explains that the combined assisted GPS and U-TDOA can improve the accuracy of location...


Read the Article


Sorry, but this item is not currently available from your library.

Try another library?
Sign out of this library

Other Topics