Learning leading indicators

Weber, Rick
October 2010
Trailer / Body Builders;Oct2010, Vol. 51 Issue 12, p45
Trade Publication
The article focuses on the webinar "Operations Excellence for Parts Departments: Maintaining and Increasing Parts Market Share in a Down Economy" by Keith Ely of Keith Ely & Associates. In the National Trailer Dealers Association webinar, Ely said that traditional financial accounting measures are not enough because they do not indicate how well the trailer dealership business is doing. He explained the characteristics of the dealership industry which include competitive pricing and success as based on cost structure.


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