TITLE

Adjusters: How Not To Drive Away Clients

AUTHOR(S)
Van, Carl
PUB. DATE
November 2001
SOURCE
National Underwriter / Property & Casualty Risk & Benefits Manag;11/5/2001, Vol. 105 Issue 45, p12
SOURCE TYPE
Periodical
DOC. TYPE
Article
ABSTRACT
Talks about ways for insurance claims adjusters to retain clients and provide good customer service. Reasons people leave an insurance company after a claim leave; Why claims people do not make the connection between providing customer service and making their job easier; Solution to the problem of retaining clients.
ACCESSION #
5537535

 

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