EMMA: An agent's view from the home office

Sanger, Emma
October 2010
Travel Weekly (UK);10/8/2010, Vol. 5 Issue 2038, p31
Trade Publication
The article presents the views of travel agent Emma Sanger at the traveling firm Future Travel regarding the tighting of regulation at the customers booking holidays. She believes that the whole area of customers booking holidays at the Abta's Travel Convention should be reviewed and needed serious attention and tighter regulation. She also states that she has fallen into the TripAdvisor trap to advise clients.


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