TITLE

Restoring Consumer Confidence In The Wireless Industry

AUTHOR(S)
Matthews, Michael
PUB. DATE
October 2001
SOURCE
Wireless Week;10/22/2001, Vol. 7 Issue 43, p37
SOURCE TYPE
Trade Publication
DOC. TYPE
Article
ABSTRACT
Comments on the need to restore the credibility of the wireless communication industry. Criticism of the quality of customer service provided by wireless carriers; Importance of implementing the necessary technologies to facilitate the provision of services; Recommendations for carriers.
ACCESSION #
5534560

 

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