Asia - A (R)evolution in claim services

November 2010
Asia Insurance Review;Nov2010, p74
Trade Publication
The article points out the changes needed in insurance claims processes and structures that the author suggests should be focused on customers. It provides an overview of the transformation of insurance claims to an important business driver for new production and retention from an administrative function in Asia. It also mentions that investments by insurers in technology and fraud prevention techniques have been benefiting clients.


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